Complaints Procedure

If you have a complaint about our services, please contact Finset Limited using the details below. Their complaints policy can be found here:
Joanne Mowatt-Morris - Compliance Manager
Finset Limited, Burgundy Court, 64-66 Springfield Road, Chelmsford, Essex CM2 6JY
Email: resolutions@finset.co.uk
01245 967999

If they cannot resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service:
● Website: www.financial-ombudsman.org.uk
● Phone: 0800 023 4567

Confidentiality and Data Protection
We take your privacy seriously. All data is handled in accordance with current data protection laws. Please refer to our Privacy Policy for more information. Finset Limited’s Privacy Policy can be found here which will fully detail how they use your data, the parties they share your data with, your rights and more. We are registered with the Information Commissioners Office (‘ICO’), our number is [X].